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Things to put on your Retail Makeover  to do list for the month of August:

 1. Summer  clearance sales should be well under way.

 2. Any seasonal product left goes to the back corner in your permanent  clearance area.

 3. Do not pack up left over products from the summer season for next year. You are packing up money in those boxes.

 4. Clean your store from front to back. Every inch.

  5. Change your front window displays to reflect what's happening in the store for the Fall season.

  6.Switch up all the in store feature displays.

  7.Start thinking about adding a new paint color to your store. Have a look at Valspar  1006-1A autumn red . Fall is around the corner.

  8. You have to install the Fall season  4-6 weeks before it arrives. Pick your date.

  9. Use your customer list to invite everyone   to come see what's happening in your store through out the month. Email , mail or phone your customers. No excuses.

 10. You need to be proactive. Make that door open.  Be that store that is  ready for the up coming season.

Here is an excerpt from my new book, "Hiring and the Potter's Wheel: Turning Your Staff Into a Work of Art"

Lobbyists fight to deteriorate new mortgage rules in financial reform

Tuesday the US House and Senate plan to start refining mortgage legislation. The legislation would make an effort to enforce the biggest overhaul to mortgage lending rules in decades. The mortgage legislation, which is actually part of the financial reform bill, is intended to end the risky lending practices blamed for causing the financial crisis. Mortgage industry lobbyists are working really hard to take the teeth out of provisions that would protect consumers and limit the industry's ability to find loopholes in underwriting standards.

Article Source: Lobbyists fight to weaken new mortgage rules in financial reform

Mortgage rules to avoid another economic crisis

The continued  growth of your business is right in front of you.

Focus on delivering great customer service . Here are a few tips.

1. Always  be helpful
2. Have a fair returns policy
3. Be  a good communicator
4. Have friendly staff working for you
5. Competitive prices
6. A great store that's fun to shop in
7. Fast service
8. Great selection
9. Quality products

Review  these points and make them your own.

Successful retailers  understand  the importance of  delivering great customer service.

Giving the  customer  a memorable shopping  experience  keeps them coming back. Having customers that come back to your store regularly is what you want  . 

Remember, their visits help meet your monthly sales targets.

Share your thoughts on this subject.

Best

Barbara

• Provide "better than expected" customer service.
• Run your store on an established open to buy program (ask me about it).

Dan Jablons

Retail Smart Guys

www.retailsmartguys.com

dan@retailsmartguys.com

818-720-2585

About a month ago now, I had contacted Hal Bastian, who is the Senior Vice President & Director of Economic Development for the Downtown Center Business Improvement District. He's an incredible man, and he has tons of great ideas to bring business to downtown LA. Retail Smart Guys is going to be working with him in some aspect (in fact, we are doing an event there on June 24, more on that soon...).

Hal invited us to take a tour of downtown LA that he does monthly. I signed up because I realized that although I have been living in Los Angeles for 13 years, I know precious little about downtown LA.

Well let me tell you, the tour is absolutely amazing, and something that everyone must do. As a business owner, I was fascinated by all the different stories of businesses that saw success in the downtown area, how they made their deals, and what we (as business owners and entrepreneurs) can learn from all of that. It was inspiring to learn about downtown, not only from a historical perspective, but also from the perspective of what is possible there. The potential for growth, success, and just plain good business is overwhelming and exciting, all at the same time.